​Refund Policy for The Queens Cove

At The Queens Cove, we are committed to providing a satisfying experience for all our users. If you are not completely satisfied with your purchase or donation, we are here to assist you. For product purchases, we offer a full refund within 30 days of purchase, provided the item is unused and in its original condition. Please contact our customer support team to initiate a return or refund request.

For donations, we understand that circumstances may change, and you may request a refund. However, donations made to The Queens Cove are non-refundable after 14 days from the donation date. To be eligible for a refund, you must contact us within 14 days of your donation. Refund requests submitted after the 14-day period will not be honored. We encourage you to carefully review the details of your donation before completing the transaction.